The second question is my question as well. Because K8s has failed to deliver as a true "platform". i.e Application teams still have to care about infrastructure. That statement is true even for the "managed K8s" by cloud providers.
But what's the alternative? We are stuck.
I don't like Slack that much, as a matter of fact I try to avoid it as much as I can, still I must admit is a far more comprehensive service for communicating with a team compared to Zoom, which essentially is just a video chat. So the price difference seems quite reasonable to me.