From what I've seen here in London (UK), mostly tourists use cash. Everybody else uses contactless payments. You can pay with contactless cards or apple/android pay on the public transport or on your corner grocery store.
And with the new fin-tech banks like Monzo, Starling or Revolut the banking apps are light years ahead of traditional banks.
This is one of those things people who pay cashless think (including me, although Im not in the UK) because no one pays attention to how other people pay for things.
I was still caught out at new year, when a Chinese takeaway near Barbican wanted cash for a £4.50 sale.
I'm used to paying for that type of transaction with a card in Denmark.
(I paid partly in Danish coins, since I didn't have enough sterling and the cashier liked the resemblance to old Chinese coins with a hole in the middle.)
I also almost always use contactless payments here. But there is one big exception. When paying in a small business such as on off license or small cafe/restaurant I will go out of my way to use cash because I want the business to keep the full margin instead of paying a visa fee.
But what if it costs the business more than the card margin to handle the cash? Eg they need a physical cash register, have to take the cash to the bank or have someone pick it up, pay for insurance for it, count it, keep change etc
I was quite an early user of Revolut and I do feel like they're gradually ruining their service at the moment. I would actually say that my bank (NatWest) has a better mobile experience than them right now. Revolut seem to spend all their time coming up with new marketing schemes to shill cheap partnership products, like phone insurance or health insurance, rather than improving their core product. Their interface seems to hide a lot of the useful features, and the language is often confusing or just wrong ("Device Insurance" is actually "Phone Insurance", as you can't insure anything without an IMEI number).
I've moved most of my travel purchasing over to TransferWise's new card. It's lacking a few features but it feels less...dodgy, frankly.
Oh, yeah, the "bank" that is so hip they don't even need the terrible security other incompetent banks have to offer? That sounds like a very good idea!
Contactless cards aren’t really any faster than Apple Pay secured by your fingerprint, and in fact are the same speed if you prepare your iPhone - supposing your phone is at least as accessible as your contactless card. I’ve never used the Apple Watch for this.
> Contactless cards aren’t really any faster than Apple Pay
I don't have to unlock my card. Also, the card is much lighter and smaller, and I don't worry about dropping and breaking it, so the cognitive load is lighter.
I don't carry a wallet, though, just a card to pay for things, keys, and a license. I also don't carry my phone around unlocked, so those things might make a difference.
If you used the phone as the only thing in your pocket, because it had your DL (if you even drive) and unlocked your doors at home with a smart phone app, then I could definitely see the minimalist appeal. I really like having almost nothing in my pockets, and a phone could do that.
The expected time it takes to pay with a phone is increased by taking into account all the times my fingerprint isn't read successfully on the first (or any) attempt.
Widespread acceptance and use of contactless cards are much, much better than any solution tied to a phone (let alone a luxury phone brand) because they're accessible to anyone with a bank account.
Because of currency exchange fees that would be incurred by using cards or other options (although Sweden has the same problem.) Within the eurozone I don't even bother taking any extra cash with me.
In the US there are several cards marketed to travelers, so zero fees for intl transactions and competitive exchange rates are becoming common.
Even so, most tourists may not know their card's terms, and probably couldn't immediately tell you if the cash advance fee would be preferable to the international transaction fee, and so choose poorly.
Yeah. I have a couple cards that don't have [foreign transaction] fees but they're both cards I pay for aimed at frequent travelers. I think I pay a fee with any of my free cards. As you say, I expect a lot of casual tourists just feel more comfortable paying cash--even if that does get into the whole "what the heck is this coin anyway?"
Haven't found a fee free travel card for canadians... in fact our major bank (TD) just increased FX fees from 2.5% - > 3.5% on foreign transactions, on top of a super unfavourable exchange rate. I usually bring stacks of cash on my trips.
Which means the amount of control over our movements and transactions is also multiplied nth-fold.
This is more of my concern than any mishandling of the payment process, considering that is all information an overreaching State actor can always use to spy on us.
That's because as a tourist, especially an international tourist, you're not hooked up into the local network that people use.
I'm reminded of the last night I spent on a trip to Budapest. First I went to a food truck and they would only take cash, and I was out of forints. Then I went to a bar and they would only let me pay with some app that apparently everyone in Hungary has, but I didn't, and I also didn't have a local data plan so I couldn't get it. I said to my wife that I just wanted to pay with present money (credit card), as opposed to past money (cash) or future money (app).
But there is a jump from there to saying "cash should be eliminated". It's like saying that, because Amazon is light-years ahead of traditional retail, all traditional shops should be made illegal.
But this is a movement being driven by consumers themselves. In an age where the vast majority of customers pay by card, I can't blame business owners for deciding cash isn't worth it anymore.
And with the new fin-tech banks like Monzo, Starling or Revolut the banking apps are light years ahead of traditional banks.