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That's not a social problem being solved, that's a technoogical problem. a social problem of communication would have much more to do with the behaviour of people communicating, and one could argue that the internet has made this worse


The underlying point is that technology facilitates changing the state of social problems (whether those changes count as solutions obviously depends on one's subjective viewpoint on what those problems are).

Now, it may be that you mean that the changes induced by technological solutions never actually affect some imperturbable "core problem" that is what people mean when they talk about "social problems". That would be a counterintuitive use of language but there'd be no sense in me attempting to persuade people to use language differently. Instead, what would be productive would be to identify what core, unchanged problem really does remain.




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