Insightful, and it’s worth also pointing out that even if 90% of your staff are unquestionably elite, the rest can easily (without process and guidance) make mistakes whose consequences will overshadow everything else you accomplish, for instance by checking in code which causes a catastrophic data breach because your code review policies are casual and optional.
Of course, this is a contrived example and even rockstars make mistakes too, but many mistakes are detectable/foreseeable and that’s the kind of thing good process is meant to help with.
Of course, this is a contrived example and even rockstars make mistakes too, but many mistakes are detectable/foreseeable and that’s the kind of thing good process is meant to help with.