something along the lines of, how do you reach your most influential customers all at once with a sincere message. this was the right thing to do.
anyone who makes serious decisions will see acknowledging this in front of peers was correct. it's funny how the hacker ethic of celebrating failures as lessons becomes impossible when you have a chorus angling for leverage all the time. the failure mode of most tech is catastrophic, where all the convenience you get from it disappears suddenly and randomly. I'd be mad about the lost time during the recovery and over missed flights or even health services, but managing that risk is the job.
to anyone else, next time something fails and messes up your plans or puts you in a spot, try to remember a time when you had a chance to do something well but didn't because you were thinking, "not my problem."
anyone who makes serious decisions will see acknowledging this in front of peers was correct. it's funny how the hacker ethic of celebrating failures as lessons becomes impossible when you have a chorus angling for leverage all the time. the failure mode of most tech is catastrophic, where all the convenience you get from it disappears suddenly and randomly. I'd be mad about the lost time during the recovery and over missed flights or even health services, but managing that risk is the job.
to anyone else, next time something fails and messes up your plans or puts you in a spot, try to remember a time when you had a chance to do something well but didn't because you were thinking, "not my problem."