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Meanwhile, deployments keep getting rolled back?

Sounds like this mistake:

> > avoiding hard conversations with your reports.

And hoping that things will get better soon. But:

> > Sadly it is the single biggest cause for dissatisfaction

that can also be among others in the team, who have to deal with the rollbacks.



> Meanwhile, deployments keep getting rolled back?

One could say that the scenario as described in the post I originally responded to, by localghost3000, doesn't make sense, yes. If there have already been multiple rollbacks, and this is the first conversation you as a manager are having about them with this report, then you as a manager have already messed up by not addressing the issue sooner.

But that just makes it even more of a problem to lead with language like "quality issues in your code", implying that all the responsibility lies with the report, and none of it lies with you, the manager. The approach I described, where you focus first on the objective fact, that the rollbacks happened, and on how to keep them from happening again, avoids that.




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