If you ask for feedback, and then you receive feedback, that is literally polled data: polling is the act of soliciting and then recording opinion-based data.

(Polls don't need to be former-twitter "you get four options to choose from" forms, polls are "what is your opinion on X?" and then if you want to restrict the answers to a fixed set for easy binning, perfectly valid. But if you don't, and you let your demographic opine in free-form, that's still a perfectly valid poll. It just means you're going to have to spend time binning those comments yourself)