People who travel often dont have the resources to deal with so many separate bookings, so they ascribe trust to Booking.com , airbnb etc.
Perhaps if there was some "shopify of accomodation" it would be easier to have a seamless experience. In the meanwhile, the existence of a stable reference point gives the false sense of a trusted travel assistant.
I travel 3 times a month for the last year and use Booking. I've never had a cancellation.
I take advantage of their platform moreso than they me. I book refundable no-pre pay hotels every time, sometimes having multiple bookings for the same week. It's like a free option on future pricing.
Perhaps if there was some "shopify of accomodation" it would be easier to have a seamless experience. In the meanwhile, the existence of a stable reference point gives the false sense of a trusted travel assistant.