Everyone seems to be talking about the name, and for the life of me I can't figure out why. I'm well aware of GNU screen, but it hadn't come to mind until I saw all the comments. Keep the name—or don't; maybe ask someone who know more about marketing than most engineers ;)
Now I've been doing it as well... What I really wanted to say is thank you for launching this product in a time where it's desperately needed by many people and making it free. You said elsewhere that you're bootstrapped and I really don't want to think of the server costs coming your way, so I seriously do commend you.
One thing I always do first with products like this is take a look at the privacy policy: I probably care more than the average person, but I feel like people, or at least companies and institutions, also care quite a lot in Germany. The policy mentions that video data is transferred through third parties and not stored, but as far as I can tell it doesn't say anything about whether the data is analyzed in real time nor about the privacy policies of the third parties applying (or not). I want to assume the best and I understand that legalese can be a kind of a pain, but it would be wonderful to get some clarification here.
It’s exactly as you described — no one in the chain is analyzing the content of the data being transferred. Both our infrastructure providers (Daily is our primary, Twilio is an opt-in secondary) care deeply about security, and both are used even in healthcare settings.
If you have suggestions of what we can say and do to make this better, please let me know. I will be looking into improving the language before we do our GA launch.
Wonderful to hear, thank you for the reply! Given this I'll be sure to pitch this at work, I think it looks like a wonderful solution.
While I do take a lot of interest in law, I am by no means a lawyer. Personally, I would feel good about: "Neither Screen nor these third parties store or record media data as part of the Service, nor process it other than necessary to provide the Service to you."
I'm sure corporate will have opinions on this when I propose it, and I'll be sure to pass those on. As an additional point of feedback, it would be wonderful if you listed payment options somewhere. Although maybe it's an artefact of your early launch or by design that you don't.
EDIT: changed "our Service" to "the Service" above for consistency
Thank you! I’ve just pushed the following change to the site (will be live in <10 mins):
>Neither Screen nor these third parties store or record media data as part of the Service, nor process it other than for the purpose of providing the Service to you.
Now I've been doing it as well... What I really wanted to say is thank you for launching this product in a time where it's desperately needed by many people and making it free. You said elsewhere that you're bootstrapped and I really don't want to think of the server costs coming your way, so I seriously do commend you.
One thing I always do first with products like this is take a look at the privacy policy: I probably care more than the average person, but I feel like people, or at least companies and institutions, also care quite a lot in Germany. The policy mentions that video data is transferred through third parties and not stored, but as far as I can tell it doesn't say anything about whether the data is analyzed in real time nor about the privacy policies of the third parties applying (or not). I want to assume the best and I understand that legalese can be a kind of a pain, but it would be wonderful to get some clarification here.