It’s exactly as you described — no one in the chain is analyzing the content of the data being transferred. Both our infrastructure providers (Daily is our primary, Twilio is an opt-in secondary) care deeply about security, and both are used even in healthcare settings.
If you have suggestions of what we can say and do to make this better, please let me know. I will be looking into improving the language before we do our GA launch.
Wonderful to hear, thank you for the reply! Given this I'll be sure to pitch this at work, I think it looks like a wonderful solution.
While I do take a lot of interest in law, I am by no means a lawyer. Personally, I would feel good about: "Neither Screen nor these third parties store or record media data as part of the Service, nor process it other than necessary to provide the Service to you."
I'm sure corporate will have opinions on this when I propose it, and I'll be sure to pass those on. As an additional point of feedback, it would be wonderful if you listed payment options somewhere. Although maybe it's an artefact of your early launch or by design that you don't.
EDIT: changed "our Service" to "the Service" above for consistency
Thank you! I’ve just pushed the following change to the site (will be live in <10 mins):
>Neither Screen nor these third parties store or record media data as part of the Service, nor process it other than for the purpose of providing the Service to you.
If you have suggestions of what we can say and do to make this better, please let me know. I will be looking into improving the language before we do our GA launch.